Ray Grainger served as Deputy Director of Sales at British Airways and Worldwide responsible for Passenger Sales, International Customer Service and Worldwide Cargo. He was former senior executive with British Airways. Grainger holds an M.A. in Operational Research from Lancaster University and a First Class Honours B.Sc. in Pure Mathematics from Sussex University.
Ray Grainger discusses the challenges he has seen in other small to medium-sized businesses that are trying to compete on a larger scale, as well as the challenges he has encountered as an entrepreneur himself — and how he was able to solve them.